Privacy Policy

Under the GDPR (General Data Protection Regulation) this privacy policy sets out how Turn 7 uses and protects any information that you provide to us when you use our website.

Turn 7 Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

When placing an order with us, the information you provide will be shared with our banking services and distribution providers to ensure your order can be successfully processed and delivered. We will only share relevant information with these parties; all such providers are under obligation to ensure your information is kept private. We do not knowingly partner with any parties with less than an excellent track record and sound policies in these areas.

What we collect

We collect the following information:

Name.
Contact information including email address and telephone number.
Demographic information such as postal address and postcode.
Other information relevant to customer surveys and/or offers.

What we do with the information we gather

Our Internal record keeping.
We may use the information to improve our products and services.
If you have opted in for marketing preferences when registering your account, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
If you have opted in for marketing research when registering your account, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests.

You have the right to request that we stop sending you marketing information as well as asking us to stop any future contact for marketing research. You can withdraw your consent that we hold in relation to any marketing preferences and/or marketing research by contacting our Data Protection Officer via: the contact page.

Legal basis for processing your personal data

Our own or our third party’s legitimate business interests (for example in maintaining and promoting our business by providing customers with feedback opportunities or other instances where we have carried out a legitimate interest assessment and have established an existing legitimate interest);
The performance of a contract we have in place with you;
Your consent where appropriate; or
Compliance with our legal obligations.

Disclosure of your personal data

We may disclosure your personal data to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospect of seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce a reply our terms of use and other agreements or to protect the right property or safety of our business, our customers or others.

Our enquiry form

When you send us a message using the enquiry form, we keep what you enter (your name, email address, phone number if you give it, and your message), the page you sent it from, and your IP address and browser type. We use these to reply to you and to protect the form from spam and abuse. Your message is emailed to our team; the copy held by the website is deleted automatically after 90 days. It isn’t shared with anyone else or used for marketing.

We don’t use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. They’re usually used for personalisation purposes, or for tracking you. We don’t use cookies. This website is a shop window, it doesn’t need to follow you around the internet — we hope you enjoy browsing the site, and encourage you to get in touch if you have any questions. We have an enquiry form, email and the good old telephone, you can find details on our contact page.

Your rights

When you use this website and provide us with your personal data you are agreeing that we may use your personal data for the purposes set out in this policy. You have the right to apply for a copy of the data we hold about you and request that we correct any personal data which you believe is inaccurate or out of date free of charge. Before we are able to provide you with or correct any information we hold on you, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will only use this information to verify your identity. You can exercise these rights by contacting us.

Right to be forgotten

You have the right to be forgotten (subject to certain ascensions) which means we may act on your request to remove such personal data as permissible that we hold about you. You can exercise this right by contacting us.